FAQs

You can easily place an order through our website by browsing through our product categories, selecting the items you want, and adding them to your cart. Once you have made your selection, simply follow the instructions to make your payment.

All orders can be cancelled until they are shipped. If your order has been paid for and you need to change or cancel it, you must contact us within 24 hours of placing your order. Once the packaging and shipping process has begun, orders cannot be cancelled.

We work hard to ensure the accuracy of your order and the integrity of your product. However, you may receive an incorrect, damaged or poorly printed item. However, if this is the case, we guarantee complete customer satisfaction by offering a free replacement or refund for defective items.

Please send us your purchase number and a clear photo to prove that the item is damaged, poorly printed or that you ordered the wrong item.

Email us at [email protected] if you would like a refund or reprint.

The costs for standard shipping are $6.99 for all orders.

 Orders are standard processed within 1-3 business days after payment confirmation. An email confirmation with tracking information will be sent when your order has been shipped.

The estimated delivery time is within 7-20 business days (maybe take longer, depending on destination) from the date the order has been shipped. Deliveries will be made Monday through Saturday (excluding holidays). A signature will be required upon delivery.

However, there will be cases that we can’t foresee such as weather conditions or logistical challenges might result in minor delays. Please allow additional shipping days for delivery. If there is a delay in shipping, we will contact you via email.